Livezx Privacy Policy — How We Keep Your Information Safe

Livezx (livezx.biz) deeply respects the privacy of its users. This Privacy Policy explains how Livezx collects your personal information, the purposes for which it is used, and how it is kept secure.

This policy applies to the Livezx website, mobile app, and all related services. By using Livezx, you agree to this Privacy Policy. If you do not agree with any part of it, please stop using the platform and contact us.

Livezx only collects information that is strictly necessary. We never gather excessive or irrelevant data.

Information Collected at Registration:

• Full Name & Date of Birth
• Mobile number and email address (if provided)
• Payment account details (Mobile Pay/Nagad/Rocket number)
• National ID or passport number for identity verification

Information collected automatically during use:

• IP Address & Device Information
• Browser Type & Operating System
• Time spent on site and pages visited
• Betting & gaming history
• Transaction Details & Amounts

Livezx uses your information for the following specific purposes:

Your information is never used for any purpose beyond those stated above.

Livezx uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

Types of cookies we use:

• Essential cookies: Required for login sessions and security.
• Functional cookies: To remember your language preferences and settings.
• Analytics Cookies: To analyze site usage and improve our services.

You can disable cookies through your browser settings, though doing so may affect the functionality of certain features.

Livezx never sells your data. However, information may be shared in the following limited circumstances:

• Payment processors: Necessary information is shared with Mobile Pay, Nagad, and Rocket to process your transactions.
• Identity Verification Services: With a licensed verification partner for the KYC process.
• Law enforcement agencies: To comply with legal requirements or court orders.
• Fraud Prevention Agencies: To report suspicious activity.

How long Livezx retains your data depends on the type of information and applicable legal requirements.

• Account information: For the duration your account is active, and for up to 5 years after closure.
• Transaction records: Up to 7 years as required by law.
• Log & activity data: Up to 12 months maximum.
• Support Conversations: For up to 2 years after resolution.

Once the retention period ends, data is securely deleted.

Livezx believes you have full rights over your own data. You may exercise any of the following rights at any time:

• Right to Access: You can find out what information we hold about you.
• Right to correction: You may request corrections to any inaccurate information.
• Right to deletion: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that your information be excluded from specific uses.
• Right to Portability: You may request a copy of the information we hold about you.

Livezx does not collect or store personal information from anyone under the age of 18. All our services are strictly for adults.

Age verification is carried out at the time of registration. If a minor's account is identified, it will be closed immediately and all collected data will be deleted.

If you suspect a minor you know is using Livezx, please notify our support team.

Livezx works with select third-party payment services and technology partners, who may have their own privacy policies.

• Mobile Pay, Nagad, and Rocket have their own privacy policies.
• Identity verification partners operate under their own policies.
• Live Casino game providers operate under their own data policies.

Livezx is not responsible for the privacy practices of third parties. We recommend reading their respective policies before using their services.

Livezx may update this Privacy Policy from time to time. When significant changes are made:

• SMS notifications will be sent to your registered mobile number.
• You will be notified of any changes upon logging into the platform.
• The "Last Updated" date on this page will reflect the change.

Continuing to use the platform after any policy changes take effect will be considered your acceptance of the updated terms.

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to us through the following:

• Live Chat: 24/7, average response time 3 minutes.
• Email: support@livezx.biz
• Help Center: Help Center Visit.